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Prerequisites to Using Nexmo Environment App How to Use the Nexmo Environment App

[fusion_menu_anchor name="Detect by Header" class=""][/fusion_menu_anchor]Using the "Detect by Header" method[fusion_menu_anchor name="Detect by JSON Body" class=""][/fusion_menu_anchor]Using the "Detect by JSON Body" method

Successful Login Detection

If your server was configured correctly, the app will successfully extract the phone number from the server HTTP response.You will see a green indication along with “Phone Number is Detected” message at the bottom sheet.To view the HTTP response holding the phone number swipe up the bottom sheet. Note! the report may record multiple HTTP responses, depends on the login sequence. Scroll down to view them all. For example:

Unsuccessful Login Detection

Phone Number isn't Detected

Troubleshooting:1. Swipe up the bottom sheet to view the HTTP response. The report may record multiple HTTP responses, depends on the login sequence. Scroll down to view them all.2. Try to locate the phone number in the response. Verify it was entered correctly (with/without spaces and dashes etc.)3. If you located the correct format for the phone number, identify the matching key. Go back to the main page and re-enter the correct key and phone number. Click Check Login Detect to start the login sequence again.4. If you failed to locate the phone number and the matching key - we recommend contacting Nexmo support to troubleshoot the backend server configuration.Sending the app report/logs to Appdome support: At any point, you can send Appdome the app logs by email. Click on the Share icon  to launch the device email client with the logs attached. An email window will pop-up with the log attached. The email will be sent directly to Appdome support team.

Wrong Phone Detected

Wrong Key Detected

 

Non Json Response

Troubleshooting:1. Swipe up the bottom sheet to view the HTTP response. The report may record multiple HTTP responses, depends on the login sequence. Scroll down to view them all.2. If the HTTP response header contains the key and the phone number, go back to the main page and change the Login Detect method to "Detect By  Header" and try again.3. If the HTTP response header doesn't contain the key and the phone number, we recommend contacting Nexmo support to troubleshoot the backend server configuration. Sending the app report/logs to Appdome support: At any point, you can send Appdome the app logs by email. Click on the Share icon  to launch the device email client with the logs attached. An email window will pop-up with the log attached. The email will be sent directly to Appdome support team.

How Do I Learn More?Thank you!

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