Appdome, Inc., and our affiliates (together, “Appdome”, “us”, “our” or “we”) are dedicated to protecting our users’ (“Users,” “you” and “your”) privacy.
By using our Service you are consenting to the processing of information about you and your End Users, including Personal Information. As used herein, “process” or "processing" means using or accessing information in any way, including, but not limited to collecting, storing, deleting, combining, verifying, categorizing, synthesizing, analyzing, publishing and disclosing such information in connection with our Service as described below.
“Personal Information” means data that allows someone to personally identify you or your End Users, including, for example, your name, address, telephone number, e-mail address, profile photo, transactional data, as well as any other non-public information that is associated with or linked to that Personal Information.
“Anonymous Information” means information pertaining to you or your End Users that is not associated with or linked to Personal Information. Anonymous Information does not, by itself, permit the identification of individual persons We may also collect or develop aggregated information, which may include Personal Information or Anonymous Information, provided that such information does not personally identify you or your End Users. Such aggregated information is referred to herein as “Aggregated Information.”
1. Information We Collect
When you interact with us through the Service, we may collect and use Personal Information and other information from you, as further described below.
a. Registration and Profile Information
b. Credit Card and Billing Information
When you register, or when you subscribe to our Service, we may collect credit card information necessary to complete the transaction. This information may be shared with other parties who will help process your purchases. When you submit credit card numbers, we encrypt that information using industry standard technology.
c. Information You Provide to Us
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in you’re the e-mail, in order to send you a reply. We may also collect other types of Personal Information that you provide to us voluntarily, such as your operating system and version, and other requested information, if you contact us via e-mail regarding support for the Service. We may also collect Personal Information at other points on our Sites that state that Personal Information is being collected.
d. Participation on our Service
As an openly accessible, mobile integration platform, Appdome expects to enable you to share and collaborate with other users. We encourage users to refrain from disclosing Personal Information about themselves or other users. You acknowledge that we cannot control what you or any other user discloses on our Service. If you share more than we make generally available on our Service, we cannot guarantee the privacy or security of any such information you openly share on the Service. You agree that the information you obtain or share on the Service is solely and strictly for use in connection with the Service (and not for any other purpose).
e. Transactional Data
Every time you use our Service, our servers automatically receive and store Information about you, your activities, mobile applications you upload to our Service, configuration choices and fusion sets you make, and the services you connect to such mobile applications. Any information we process regarding your selections and activities on the Service is referred to herein as “Transaction Data”. Transaction Data is specific to you, your account, the mobile application software you add to your account or upload to the Service, the mobile services, including mobile SDKs you combine with mobile apps associated with your account, and the combined app binaries you deploy via, our Service (including the binaries, images, marks, and other information contained therein “Fused Mobile Apps”). Transactional Data includes the use, history of use, viewing history, search history, and support history associated with your account.
f. Log Data
h. Pixel Tags
In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our users’ Personal Information.
i. Flash LSOs.
When we post videos, third parties may use local shared objects, known as “Flash Cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies. To learn how to manage privacy and storage settings for Flash Cookies, click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
j. Tracking and Analytics Data
We may use “Google Analytics,” or other similar analytics, marketing automation and support tools and services such as Mixpanel, HubSpot, Intercom, and Zendesk (“Analytics Service”) to collect information about the use of the Service. In addition to the tracking technologies we place, these companies may set their own cookies or similar tools when you visit our Sites.
Google Analytics collects information such as how often users visit a Site, what pages they visit when they do so, and what other sites they used prior to coming to the Site.
k. Collection and Use of End User Analytics Information
The Service provides certain information to you about your End Users’ interactions with your Fused Mobile Apps. We receive this information as a result of the information being sent to our servers by the “agent” (the “Agent”) in our AppFusion Adapter that is embedded by you in your Fused Mobile App. The Agent may collect information including: device identifiers and mobile application identifiers. We use this data to create reports for you to analyze how your End Users interact with your Fused Mobile Apps and to create reports and/or metrics against which you can compare your user base. In addition, we may provide you with Aggregated and Anonymous Information that includes your End User data and our other customers’ end user data.
l. Anonymous Information
We may also collect Anonymous Information about your online activities and the online activities of your End Users and share this information with one or more third parties for use in tailoring advertisements to such users and in analyzing and reporting on the advertising that you see.
m. Aggregated Information
We may collect, compile, store, publish, promote, report, sell or otherwise disclose or use any and all Aggregated Information and Anonymous Information. When we share such information with third parties, it is not traceable to any particular user or End User and will not be used to contact you or any End User.
n. Authentication Requests
2. Use of Personal Information
We use any Information we process, including your Personal Information, either to provide you with the Service, respond to requests that you make, or to aid us in serving you better. We may use your Personal Information to:
- Provide the Service to you, including creating and maintaining an account for you, granting you access to the Service, and allowing you to use the Service.
- Communicate with you, including sending you a welcome e-mail to verify ownership of the e-mail address provided when you create your account, confirmations, invoices, technical notices, updates, security alerts, support and administrative messages.
- Make it easier for you to use our Service, including understanding your preferences, selections and use to enhance your experience with our Service.
- Measure and improve our Service, including understanding how to improve our content, UI and our user experience.
- Market our Service and our partner’s services to you, including Service updates, new offerings, Service extensions, promotions, rewards, upcoming events, products and services of our partners that we believe may be of interest to you and other news about products and services. If you decide at any time that you no longer wish to receive such marketing information or communications from us, please follow the unsubscribe instructions provided in any of the communications.
- Support you and your End Users, including troubleshooting any issues that may arise in connection with your use of the Service, responding and resolving customer support requests.
- Bill you for use of our Service, including auditing your use and information relevant to the features of the Service you and your End Users use, sending billing requests, and other matters related the payment of amounts owed by you to us.
- Resolve disputes, including disputes between you and any partner service offered via our Service, billing disputes and other problems that may arise on our Service.
- Compare information for accuracy, including verifying Information with third parties.
- Respond to your inquiries related to employment opportunities, and other requests make telephone calls to you, from time to time, as part of secondary fraud protection or to solicit your feedback, send newsletter surveys, offers, and other promotional materials related to our Service.
- For other uses as described when we collect the information.
In an ongoing effort to better understand and serve you and your End Users, we may conduct research on user demographics, interests, activities and behavior based on the Personal Information and other information provided to us. This research is important to the development of new features, algorithms, and advancement of our Service. Such research will be compiled and analyzed on an aggregate basis, and we may share this Aggregated Information with our employees, affiliates, agents, board members, advisors and business partners. We may also disclose Aggregated Information in order to describe our Service to current and prospective business partners, investors and to other third parties for other lawful purposes. We may combine information we collect with other information we receive from other companies and use it to improve and personalize our Service, including providing additional content, features and advertising.
3. Disclosure of Personal Information
a. Payment Platform Providers
We may share your Personal Information with payment providers, including credit card providers, PayPal or other payment platforms to provide joint content and services (like registration, transactions and customer support). These third party payment platform providers are required not to use your Personal Information other than to provide the services requested by us.
b. Service Providers
We may share your Personal Information with service providers under contract to help us operate our business or the Service (including but not limited to fraud investigations, bill collection, affiliate and rewards programs,) and provide you with the Service, to conduct quality assurance testing and to provide technical support. These third party service providers are required not to use your Personal Information other than to provide the services requested by us.
c. Affiliates and Acquisitions
e. Other Disclosures
4. Notice to California Residents
NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS (AS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83)
A CALIFORNIA RESIDENT WHO HAS PROVIDED PERSONAL INFORMATION TO A BUSINESS WITH WHOM HE/SHE HAS ESTABLISHED A BUSINESS RELATIONSHIP FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES (A “CALIFORNIA CUSTOMER”) MAY REQUEST INFORMATION ABOUT WHETHER THE BUSINESS HAS DISCLOSED PERSONAL INFORMATION TO ANY THIRD PARTIES FOR THE THIRD PARTIES’ DIRECT MARKETING PURPOSES. IN GENERAL, IF THE BUSINESS HAS MADE SUCH A DISCLOSURE OF PERSONAL DATA, UPON RECEIPT OF A REQUEST BY A CALIFORNIA CUSTOMER, THE BUSINESS IS REQUIRED TO PROVIDE A LIST OF ALL THIRD PARTIES TO WHOM PERSONAL DATA WAS DISCLOSED IN THE PRECEDING CALENDAR YEAR, AS WELL AS A LIST OF THE CATEGORIES OF PERSONAL DATA THAT WERE DISCLOSED. CALIFORNIA USERS MAY REQUEST FURTHER INFORMATION ABOUT OUR COMPLIANCE WITH THIS LAW BY E-MAILING US AT. PLEASE NOTE THAT WE ARE REQUIRED TO RESPOND TO ONE REQUEST PER CALIFORNIA CUSTOMER EACH YEAR, AND WE ARE NOT REQUIRED TO RESPOND TO REQUESTS MADE BY MEANS OTHER THAN THROUGH THIS E-MAIL ADDRESS.
5. A Note to Users Outside the U.S.
We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of such information to the U.S. and the use and disclosure of information about you, including Personal Information, as described in this Policy.
6. Use of AppDome by Children
AppDome does not knowingly collect Personal Information from children under the age of 13. In the event you become aware that an individual under the age of 13 has enrolled without parental permission, please advise us immediately.
7. Account Protection
Your account is specific to you. We assign a unique ID to every account. If you share your log in credentials or your Personal Information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your account, you may lose substantial control over your Personal Information. You may also be subject to legally binding actions taken on your behalf. Therefore, if your account has been compromised for any reason, you should immediately notify AppDome and change your password.
8. Closing Your Account
9. Third Parties
9. Choices, Modifications and Retention
a. Newsletters, Surveys, Etc.
If you decide at any time that you no longer wish to accept cookies from our Service for any of the purposes described above, you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Service or all of the functionality of the Service. If you have questions about how to disable cookies, please let us know at the contact information provided below.
c. De-Linking Platform
If you decide at any time that you no longer wish to have your Platform account linked to your AppDome account, then you may de-link the Platform account in the “preferences” section in your account settings. You may also manage the sharing of certain Personal Information with us when you connected with us through a Platform, such as Facebook Connect. Please refer to the privacy settings of the Platform to determine how you may adjust our permissions and manage the interactivity between the Service and your Platform account.
d. Changing or Deleting Your Personal Information
If you would like any other of your Personal Information changed, send us an e-mail to our Support Group with the following heading “Requested Change of Personal Information”. You may request deletion of your Personal Information by us, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information to verify the non-existence of fraud or similar purposes.
10. End User Opt-Out
11. Your Use of Your End Users’ Data
AppDome is not responsible for any use by you of any data about your End Users. Your End Users should review your policies to understand your use of their information. You are prohibited from using the Service (including without limitation the Agent) to independently collect any Personal Information about any of your End Users.
12. Browser Do Not Track
The Service does not support Do Not Track at this time. Do Not Track is a privacy preference you can set on your web browser to indicate that you do not want certain information about your webpage visits collected across websites who you have not interacted with that serve on the page. For all details, including how to turn on Do Not Track, visit donotrack.us.
14. Contact Information
Attn: Privacy Office
3 Twin Dolphin Drive, Suite 350
Redwood City, CA 94065
15. Dispute Resolution