Privacy Policy

Effective Date: October 5, 2016

Appdome, Inc., and our affiliates (together, “Appdome”, “us”, “our” or “we”) are dedicated to protecting our users’ (“Users,” “you” and “your”) privacy.

This Privacy Policy provides information about our practices with respect to information, including personally identifiable information (“Personal Information”) that is collected by us in connection with our automated mobile integration platform located at (the “Platform”) and our website located at (the “Site” and together with its related sites, the “Sites”) from you, a user of our Service (“you” and “your”) and end users of your mobile applications (“your End Users”). The Site and the Platform are together referred to herein as the “Service.”

By using our Service you are consenting to the processing of information about you and your End Users, including Personal Information.  As used herein, “process” or "processing" means using or accessing information in any way, including, but not limited to collecting, storing, deleting, combining, verifying, categorizing, synthesizing, analyzing, publishing and disclosing such information in connection with our Service as described below.

“Personal Information” means data that allows someone to personally identify you or your End Users, including, for example, your name, address, telephone number, e-mail address, profile photo, transactional data, as well as any other non-public information that is associated with or linked to that Personal Information.

“Anonymous Information” means information pertaining to you or your End Users that is not associated with or linked to Personal Information.  Anonymous Information does not, by itself, permit the identification of individual persons  We may also collect or develop aggregated information, which may include Personal Information or Anonymous Information, provided that such information does not personally identify you or your End Users.  Such aggregated information is referred to herein as “Aggregated Information.”

Please note that the scope of this Privacy Policy is limited to information collected or received by Appdome through your use of the Service. Appdome is not responsible for the actions of third parties, the functioning of their services, the use of information you or your End Users provide to such third parties, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, any such third party service or site.

1.      Information We Collect

When you interact with us through the Service, we may collect and use Personal Information and other information from you, as further described below.

a.      Registration and Profile Information

If any of part of the Service requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name (together, “Registration and Profile Information”). Other information we may collect includes your email address, name, physical address, your title/organization, and phone number, along with your account type selection and other profile data you provide to us. We use such information to manage and support your Appdome account and to provide you with access to our Service. Registration on the Service might also be available via using a Facebook/Google+/LinkedIn or other third party platform to perform sign up (a "Social Sign In Platform"). By accessing the Service through a Social Sign In Platform you are authorizing us to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed that the Social Sign In Platform could provide to us in connection with the Service based on your Social Sign In Platform settings. Your agreement takes place when you connect with the Social Sign In Platform account via the Service.

b.      Credit Card and Billing Information

When you register, or when you subscribe to our Service, we may collect credit card information necessary to complete the transaction.  This information may be shared with other parties who will help process your purchases. When you submit credit card numbers, we encrypt that information using industry standard technology.

c.      Information You Provide to Us

If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in you’re the e-mail, in order to send you a reply.  We may also collect other types of Personal Information that you provide to us voluntarily, such as your operating system and version, and other requested information, if you contact us via e-mail regarding support for the Service.  We may also collect Personal Information at other points on our Sites that state that Personal Information is being collected.

d.      Participation on our Service

As an openly accessible, mobile integration platform, Appdome expects to enable you to share and collaborate with other users. We encourage users to refrain from disclosing Personal Information about themselves or other users. You acknowledge that we cannot control what you or any other user discloses on our Service. If you share more than we make generally available on our Service, we cannot guarantee the privacy or security of any such information you openly share on the Service. You agree that the information you obtain or share on the Service is solely and strictly for use in connection with the Service (and not for any other purpose).

If you provide feedback or other information via our Service or any of our Sites, including information in discussions, comments, and correspondence through our Sites, and including any direct correspondence you send to us, we may use such information in accordance with this Privacy Policy.

e.      Transactional Data

Every time you use our Service, our servers automatically receive and store Information about you, your activities, mobile applications you upload to our Service, configuration choices and fusion sets you make, and the services you connect to such mobile applications. Any information we process regarding your selections and activities on the Service is referred to herein as “Transaction Data”. Transaction Data is specific to you, your account, the mobile application software you add to your account or upload to the Service, the mobile services, including mobile SDKs you combine with mobile apps associated with your account, and the combined app binaries you deploy via, our Service (including the binaries, images, marks, and other information contained therein “Fused Mobile Apps”). Transactional Data includes the use, history of use, viewing history, search history, and support history associated with your account.

f.       Log Data

In addition to Transactional Data, when you interact with or deploy integrated mobile apps from our Service, our servers automatically receive and store certain Anonymous Information about you, including interactions with demonstrations, offerings, links, and content on our Service, device IDs (including mobile device IDs of your End Users), mobile application IDs, connection information, error events, network events, cookie data including statistics on page views, traffic to and from the sites associated with the Service, IP address and standard web log information (together "Log Data"). This Log Data is collected passively and may include information such as your Internet Protocol (“IP”) address, browser type or the domain from which you found the Service, the Site pages you visit, the search terms you use, and any advertisements on which you click. You agree that we may collect and process Log Data.  We may use Log Data to provide you with the Service (for example, to provide push notifications on your mobile device or on the mobile devices of your End Users) and pool it with other information to monitor the use of the Service, and for the technical administration of the Service. We do not associate your IP Address with any Personal Information to identify you personally, except in cases where we are asked to comply with a subpoena or other legal demand or where we suspect that there has been a violation of our policies, our Terms of Use Agreement and/or applicable law.

g.      Cookies

We use cookie and other technologies stored on your device to collect additional Site usage data and to improve the Site and Service. As is true of most applications, we gather some information automatically and store it in log files. A “cookie” is a small piece of information that a website assigns to your device while you are viewing a web site. While we use cookies and similar devices to track your use of the Site (such as the number of downloads, how many users we receive daily), and web servers automatically log the IP Address of your computer, we do not use this information to identify you personally.  Also, our cookies only collect information with respect to your visits to and actions on our Site. We offer certain features that are available only through the use of cookies. For example, we use cookies to help identify you and maintain your signed-in status and allow you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our services quicker and easier. You can find more information about cookies at You may remove our cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Service may not operate properly and your online experience may be limited. You agree that we may use cookies and similar devices, and process the data collected by them. 

h.      Pixel Tags

In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs).  Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users.  In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages.  Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users.  We may use this information to reduce or eliminate messages sent to a user.  We do not tie the information gathered by Pixel Tags to our users’ Personal Information.

i.       Flash LSOs. 

When we post videos, third parties may use local shared objects, known as “Flash Cookies,” to store your preferences for volume control or to personalize certain video features.  Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored.  Cookie management tools provided by your browser will not remove Flash Cookies.  To learn how to manage privacy and storage settings for Flash Cookies, click here:

j.       Tracking and Analytics Data

We may use “Google Analytics,” or other similar analytics, marketing automation and support tools and services such as Mixpanel, HubSpot, Intercom, and Zendesk (“Analytics Service”) to collect information about the use of the Service.  In addition to the tracking technologies we place, these companies may set their own cookies or similar tools when you visit our Sites.

Google Analytics collects information such as how often users visit a Site, what pages they visit when they do so, and what other sites they used prior to coming to the Site.

Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information. We use the information we get from Google Analytics only to improve our Service.  The information generated by Cookies or other technologies about your use of the Service (the “Analytics Information”) is transmitted to the Analytics Service.  The Analytics Service use the Analytics Information to compile reports on user activity.  The Analytics Service may also transfer information to third parties where required to do so by law, or when such third parties process Analytics Information on their behalf.  Each Analytics Service’s ability to use and share information collected by such Analytics Service is restricted by the Analytics Service’s Terms of Use and the Privacy Policy.  We may also partner with ad companies to support our marketing efforts, including serving your ads better tailored to your likely interests.  If you don’t want to take advantage of these services, you may be able to opt-out by visiting or, or if you are located in the EU,

k.      Collection and Use of End User Analytics Information

The Service provides certain information to you about your End Users’ interactions with your Fused Mobile Apps.  We receive this information as a result of the information being sent to our servers by the “agent” (the “Agent”) in our AppFusion Adapter that is embedded by you in your Fused Mobile App.  The Agent may collect information including: device identifiers and mobile application identifiers.  We use this data to create reports for you to analyze how your End Users interact with your Fused Mobile Apps and to create reports and/or metrics against which you can compare your user base.  In addition, we may provide you with Aggregated and Anonymous Information that includes your End User data and our other customers’ end user data.

l.       Anonymous Information

We may also collect Anonymous Information about your online activities and the online activities of your End Users and share this information with one or more third parties for use in tailoring advertisements to such users and in analyzing and reporting on the advertising that you see.

m.     Aggregated Information

We may collect, compile, store, publish, promote, report, sell or otherwise disclose or use any and all Aggregated Information and Anonymous Information. When we share such information with third parties, it is not traceable to any particular user or End User and will not be used to contact you or any End User.

n.      Authentication Requests

We may ask you to authenticate yourself if we believe your account may have been compromised or your activities violate our policies or Terms of Use.

2.      Use of Personal Information

We use any Information we process, including your Personal Information, either to provide you with the Service, respond to requests that you make, or to aid us in serving you better.  We may use your Personal Information to:

  • Provide the Service to you, including creating and maintaining an account for you, granting you access to the Service, and allowing you to use the Service.
  • Communicate with you, including sending you a welcome e-mail to verify ownership of the e-mail address provided when you create your account, confirmations, invoices, technical notices, updates, security alerts, support and administrative messages.
  • Make it easier for you to use our Service, including understanding your preferences, selections and use to enhance your experience with our Service.
  • Measure and improve our Service, including understanding how to improve our content, UI and our user experience.
  • Market our Service and our partner’s services to you, including Service updates, new offerings, Service extensions, promotions, rewards, upcoming events, products and services of our partners that we believe may be of interest to you and other news about products and services.  If you decide at any time that you no longer wish to receive such marketing information or communications from us, please follow the unsubscribe instructions provided in any of the communications.
  • Support you and your End Users, including troubleshooting any issues that may arise in connection with your use of the Service, responding and resolving customer support requests.
  • Bill you for use of our Service, including auditing your use and information relevant to the features of the Service you and your End Users use, sending billing requests, and other matters related the payment of amounts owed by you to us.
  • Resolve disputes, including disputes between you and any partner service offered via our Service, billing disputes and other problems that may arise on our Service.
  • Prevent, detect, and investigate potentially prohibited or illegal activities, including enforcing our Terms of Use Agreement.
  • Compare information for accuracy, including verifying Information with third parties.
  • Respond to your inquiries related to employment opportunities, and other requests make telephone calls to you, from time to time, as part of secondary fraud protection or to solicit your feedback, send newsletter surveys, offers, and other promotional materials related to our Service.
  • For other uses as described when we collect the information.

In an ongoing effort to better understand and serve you and your End Users, we may conduct research on user demographics, interests, activities and behavior based on the Personal Information and other information provided to us. This research is important to the development of new features, algorithms, and advancement of our Service.  Such research will be compiled and analyzed on an aggregate basis, and we may share this Aggregated Information with our employees, affiliates, agents, board members, advisors and business partners. We may also disclose Aggregated Information in order to describe our Service to current and prospective business partners, investors and to other third parties for other lawful purposes. We may combine information we collect with other information we receive from other companies and use it to improve and personalize our Service, including providing additional content, features and advertising.

3.      Disclosure of Personal Information

We may disclose Personal Information as described below and as described elsewhere in this Privacy Policy.

a.      Payment Platform Providers 

We may share your Personal Information with payment providers, including credit card providers, PayPal or other payment platforms to provide joint content and services (like registration, transactions and customer support).  These third party payment platform providers are required not to use your Personal Information other than to provide the services requested by us.

b.      Service Providers 

We may share your Personal Information with service providers under contract to help us operate our business or the Service (including but not limited to fraud investigations, bill collection, affiliate and rewards programs,) and provide you with the Service, to conduct quality assurance testing and to provide technical support.  These third party service providers are required not to use your Personal Information other than to provide the services requested by us.

c.      Affiliates and Acquisitions

We may share some or all of your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under a common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.  We may share some or all of your Personal Information in connection with or during negotiations of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a part of your business.  If another company acquires our company, business or our assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.  In the event of an insolvency, bankruptcy or receivership, your Personal Information may also be transferred as a business asset.

d.      Partners 

The Service allows you to combine your Fused Mobile Apps with other services, including those provided via our partner network. Third party services combined with your Fused Mobile Apps on our Service, remain subject to the terms and conditions of use, including the privacy policy, associated with that third party service. Our partners will be requested to clearly state their privacy policies on their own websites or promotional materials, and if you provide them with Personal Information about you or your End Users, it may become subject to the policies of the respective company. We may receive information from these partners and may add such information to the information already collected from you. At some point we may share Anonymous or Aggregated Information with certain businesses with which we have formed strategic alliances to better serve or support you.

e.      Other Disclosures  

Regardless of any choices you make regarding your Personal Information, we may disclose Personal Information if we believe in good faith that such disclosure is necessary (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on us; (iii) to protect or defend the rights or property of AppDome or users of the Service; (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or our Terms of Use Agreement; and/or (v) to respond to claims that your activities violate the rights of others.

4.      Notice to California Residents



5.      A Note to Users Outside the U.S.

In most cases, your Personal Information is stored on servers located in regional cloud services to comply with local or country-specific laws. If you choose to provide us with Personal Information, you consent to the transfer and storage of that information on servers located in the United States. If you reside outside the U.S., by using the Service, you acknowledge and agree that your Personal Information may be transferred to the U.S., and processed and stored in the U.S.  By using our Service, you understand that your Personal Information may be transferred to our facilities and to those third parties with whom we share it as described in this Privacy Policy.

We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of such information to the U.S. and the use and disclosure of information about you, including Personal Information, as described in this Policy.

6.      Use of AppDome by Children

AppDome does not knowingly collect Personal Information from children under the age of 13. In the event you become aware that an individual under the age of 13 has enrolled without parental permission, please advise us immediately.

7.      Account Protection

Your account is specific to you.  We assign a unique ID to every account. If you share your log in credentials or your Personal Information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your account, you may lose substantial control over your Personal Information. You may also be subject to legally binding actions taken on your behalf. Therefore, if your account has been compromised for any reason, you should immediately notify AppDome and change your password.

8.      Closing Your Account

Upon your request, we will close your account and remove your Personal Information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. You hereby consent to us retaining Personal Information from your closed account to process Aggregated Information correctly, comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Use Agreement, and take other actions otherwise permitted by law.

9.      Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you or your End Users. If you or your End Users disclose your information to others, we are not responsible for what they do with your information. AppDome does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your Personal Information to others.

When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect Personal Information or Anonymous Information from you.  We have no control over, do not review, and cannot be responsible for, these outside websites or their content.  Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites

9.      Choices, Modifications and Retention

a.      Newsletters, Surveys, Etc.

When you receive newsletters, surveys, offers, and other promotional materials from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below).  Despite your indicated e-mail preferences, we may send you service-related communications, including notices of any updates to The Rules, our Terms of Use or Privacy Policy.

b.      Cookies

If you decide at any time that you no longer wish to accept cookies from our Service for any of the purposes described above, you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.  Consult your browser’s technical information.  If you do not accept cookies, however, you may not be able to use all portions of the Service or all of the functionality of the Service.  If you have questions about how to disable cookies, please let us know at the contact information provided below.

c.      De-Linking Platform

If you decide at any time that you no longer wish to have your Platform account linked to your AppDome account, then you may de-link the Platform account in the “preferences” section in your account settings.  You may also manage the sharing of certain Personal Information with us when you connected with us through a Platform, such as Facebook Connect.  Please refer to the privacy settings of the Platform to determine how you may adjust our permissions and manage the interactivity between the Service and your Platform account.

d.      Changing or Deleting Your Personal Information

If you would like any other of your Personal Information changed, send us an e-mail to our Support Group with the following heading “Requested Change of Personal Information”. You may request deletion of your Personal Information by us, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).  When we delete any information, it will be deleted from the active database, but may remain in our archives.  We may retain your information to verify the non-existence of fraud or similar purposes.

10.    End User Opt-Out

Your End Users may be able to opt-out of tracking by AppDome within the settings menu of their devices.  Your End Users may also opt-out of tracking from AppDome by contacting our Support Team and including their device identifier and/or mobile application identifier.  You must plainly and conspicuously describe these opt-out procedures in a privacy policy with your End Users.  If your End User opts out of tracking by AppDome, AppDome will stop tracking data going forward for the device or mobile application identified in the request. 

11.    Your Use of Your End Users’ Data

AppDome is not responsible for any use by you of any data about your End Users.  Your End Users should review your policies to understand your use of their information.  You are prohibited from using the Service (including without limitation the Agent) to independently collect any Personal Information about any of your End Users.

12.    Browser Do Not Track

The Service does not support Do Not Track at this time.  Do Not Track is a privacy preference you can set on your web browser to indicate that you do not want certain information about your webpage visits collected across websites who you have not interacted with that serve on the page.  For all details, including how to turn on Do Not Track, visit

13.    Changes to Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; changes will be effective immediately upon the posting of the revised Privacy Policy. The last revision will be reflected in the "Last Revised" heading. Your continued use of the Service following the posting of such amendments constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments. Please note that at all times you are responsible for updating your Personal Information to provide us with your most current e-mail address.  Continued use our Site or Service following such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

14.    Contact Information 

We welcome your comments or questions regarding this Privacy Policy.  Please e-mail us at our Support Group or contact us at the following address or phone number:

AppDome, Inc.
Attn: Privacy Office
3 Twin Dolphin Drive, Suite 350
Redwood City, CA 94065
Telephone: +1.650.567.6100

15.    Dispute Resolution

If you believe that we have not adhered to this Privacy Policy, please contact us by e-mail to our Support Group as soon as possible.  We will do our best to address your concerns.  If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.

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