Easy Mobile Threat Remediation
Appdome’s Support Agent leverages Agentic AI and Appdome’s extensive mobile threat intelligence to give customer support teams an intuitive, high-precision tool for identifying threats on a user’s device, generating accurate remediation steps, and guiding end users through the resolution process. This automated, context-aware workflow streamlines support operations, reduces escalations, and creates a smoother, more reassuring experience for both users and support teams.
Total Mobile Stakeholder Support
With Appdome’s Support Agent, anyone can help users move past on-device cyber threats and return to the app safely and confidently. Support Agent leverages Appdome’s proprietary ThreatCodes™, dynamically generated for each attack, to provide precise, context-aware remediation steps. Simply enter the ThreatCode into Support Agent to receive accurate guidance instantly, accelerating resolutions, reducing escalations, and strengthening the overall mobile support experience.