About Us
Appdome is a fast-growing SaaS company specializing in innovative security, defense, anti-fraud and anti-bot solutions for mobile applications. We provide enterprise customers with cutting-edge AI-driven technology with a no-code solution and platform for building, releasing, monitoring, and managing Appdome-protected mobile applications. We are seeking a Customer Success Manager – US West/East to partner with our Sales team
We are seeking a driven and results-oriented Customer Success Manager to join our team. In this role, you will focus on customer retention and growth by building trusted relationships, understanding customers’ security objectives, and driving successful renewals and expansions.
The ideal candidate is a proactive communicator with strong interpersonal skills and a solid technical foundation. You excel at managing complex enterprise relationships and sales cycles, and you thrive in a dynamic environment that demands collaboration across teams and effective engagement with stakeholders via phone, email, and in-person interactions.
Responsibilities
The ideal candidate should be a proven customer relationship builder with a strong track record of learning new technologies and hitting quota. They must love interacting with customers of all levels and fearless in their approach. They should have a proven track record of building trust and confidence in their expertise, demonstrating the ability to investigate and resolve obstacles to closing deals.
Must Have
Appdome is committed to fair and equitable compensation practices.
The base pay range for this role is 100k – 170k depending on experience. Actual compensation as well as title, are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications, among others. This is a quota based role.
The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.
Location requirement: Candidates must be based in the San Francisco Bay Area and able to commute to our San Francisco office up to three days per week beginning December 1. Candidates outside the Bay Area will not be considered.