How to Extract Secured iOS App Crash Logs for Troubleshooting

iOS device crash logs are used to troubleshoot apps. They are beneficial in finding the root cause of any issues you may be experiencing with an app.
This Knowledge Base article provides step-by-step instructions for extracting secured iOS App crash logs for troubleshooting.

We hope you find this knowledge base useful and enjoy using Appdome!

Easy Steps to Extract Secured iOS Crash Logs for Troubleshooting

Obtaining App-Specific Crash Logs in Xcode

If you want to get a specific app crash log, you can use Xcode.

1. Open Xcode
2. Go to the menu bar: Window → Devices and Simulators.
   
3. Select your iPhone and press the arrow button in the bottom right.
4. Click Open Recent Logs
   
5. Follow the path:-/Library/Developer/Xcode/DeviceLogs/<PhoneModel>
6. Right-click on one of the stack traces.
7. Select Show in Finder
   
8. Double-click on the file name.
9. Select Rename
10. Enter the new file name.
11. Click Share and choose how you wish to transfer the files.
    

Alternative Approach for Gathering iOS Crash Logs without Xcode

Besides the options above, you can also obtain iOS crash logs from within the iOS device. Follow these steps:

1. On your mobile device, open the device settings

2. Scroll down and open the privacy tab
   

3. Tap to open Analytics & Improvements.
   
4. Tap to open the Analytics Data.
   
   
5. Locate the relevant crash by the app name and the .ips file extension.
6. Tap on a crash log and review its content.
   
7. Tap on the Share button to share it and send it to us.
   

Related Articles

• How to Use Appdome’s Build-to-Test Service
• Appdome Crash Reports for Android & iOS Apps
• Crashing vs Closing in Secured Android & iOS Apps

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