How to Extract Secured Android App Logs, Appdome Auto Diagnostics

Last updated May 2, 2023 by Appdome

Extracting logs and crash data from mobile devices and apps in the wild is a difficult task. You as a developer, need an option to resolve application conditions reported by your end-users quickly, and if possible, in a single iteration. Appdome created the Appdome Auto Diagnostics service to ensure that you are getting a consumer-grade, fast, and efficient resolution path for your users.
Appdome Auto Diagnostics leverages Microsoft App Center to automatically propagate crash data and Appdome logs from your application and facilitates a prioritized route through Appdome support. This Knowledge Base explains how to opt-in to the Appdome Auto Diagnostics service, and extract secured Android App logs during the Build process on the Appdome platform.

We hope you find it useful and enjoy using Appdome!

3 Easy Steps to Extract Secured Android App Logs, Appdome Auto Diagnostics

Please follow these 3 easy steps to Extract Secured Android App Logs. 

  1. Upload an Android or iOS App to Appdome’s no code security platform (.apk, .aab, or .ipa)
  2. In the Build Tab, under Security, Toggle on Troubleshooting and Appdome Auto Diagnostics (shown below)
  3. Click Build My App

Building Apps with Appdome Auto Diagnostics

When building your app on Appdome, you’ll find the troubleshooting section at the very bottom of the Build page.
If you cannot locate Appdome Auto Diagnostics in the troubleshooting section, please contact Appdome Support to enable the service in your Appdome account.

How to Sign & Publish Secured Mobile Apps Built on Appdome  

After successfully securing your app using Appdome, there are several available options to complete your project, depending on your app lifecycle or workflow. These include 

Or, see this quick reference Releasing Secured Android & iOS Apps built on Appdome. 

About Microsoft App Center:

Microsoft App Center is a secure cloud service that helps Appdome to instantly propagate crash data and logs. This enables Appdome to provide you with a secure, reliable prioritized support route.

About Privacy:

Following our privacy policy, the crash data and logs collected by Microsoft App Center is used only for troubleshooting and resolution purposes and does not contain any identifiable information.
No mobile end-user data is transmitted to Appdome.


How Do I Learn More?

For more information on Appdome Platform please visit this resource. If you have any questions, please send them our way at support@appdome.com or via the chat window on the Appdome platform.

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