How to Test Anti Remote Desktop Scam for iOS in TeamViewer

Last updated January 23, 2025 by Appdome

Overview

TeamViewer is a remote access and control software that allows users to share their screens, control devices remotely, and transfer files between computers. While it offers benefits for legitimate remote support and collaboration, it can also pose a security risk if misused by attackers to gain unauthorized access to sensitive applications and data. This guide walks you through how to test the Prevent Remote Desktop Scam feature for iOS, a critical security layer provided by Appdome to ensure your application does not operate if TeamViewer is detected, effectively preventing unauthorized access attempts.

Prerequisites

To test Prevent Remote Desktop Scam, you will need:

Performing the Test

  1. Build an app with the Prevent Remote Desktop Scam feature enabled.
    For detailed instructions on how to build this feature, visit the main knowledge base article How to Block Remote Desktop Exploits in iOS Apps.

    iOS Prevent Remote Desktop Scam Toggle
  2. Setup Devices 1 & 2
    • Install the protected app on mobile device 1.
    • Download and install TeamViewer QuickSupport on mobile device 1. (Download TeamViewer QuickSupport) from the Appstore website.
    • Download and install TeamViewer Remote Control on mobile device 2. ( Download TeamViewer Remote Control ) from the Appstore website.
      Teamviewer 2
  3. Open TeamViewer QuickSupport on Mobile Device 1.
  4. Open TeamViewer Remote Control on Mobile Device 2.
  5. Copy the number displayed under Your ID from mobile device 1.
  6. Paste this number into the Partner ID box in the mobile device 2 and click Remote Control.
    Teamviewer 1
  7. On mobile device 1, click Allow.
    Allow Remote Support
  8. Click Start Broadcast.
    Start Broadcast
  9. On mobile device 2, toggle on “I want to allow access” and click continue. You should see the mobile device 1 screen on mobile device 2.
    Teamviewer Allow Access
  10. Open the protected app on mobile device 1.
  11. Verify the functionality of the Prevent Remote Desktop Scam protection.
    Expected Result: You should see a security alert on the second device’s screen, blocking the app from opening while TeamViewer is active. This alert confirms that the Prevent Remote Desktop Scam is operational.
    Remote Desktop Control Detected

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