How to Use Appdome Build ID to Troubleshoot Secured Mobile Apps

Last updated January 21, 2024 by Appdome

Every App Lifecycle on the Appdome platform (Build to Deploy) is logged with a unique Build ID. This Build ID is used to identify your specific actions on the platform for troubleshooting. Gathering your app Build ID is extremely useful in determining the root cause of any issues you may be encountering with an app. This Knowledge Base article provides step-by-step instructions on how to use the Appdome Build ID to troubleshoot secured mobile apps.

Easy Steps to Use Appdome Build ID to Troubleshoot Secured Mobile Apps

Follow these step-by-step instructions to gather the Appdome Build ID:

  1. Select your Personal Workspace or selected team on the platform
  2. Choose one of the apps you built on Appdome.
  3. Click on the View Tab.
  4. Review the Account Activity Log records and search for the required build:
    • Search by Build ID
    • Search by entering a date range
    • Search by entering the action message, for example, signing, protecting (building), etc.
  5. Copy the Build ID and share it with our Support team.

Activity Log

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If you have any questions, please send them our way at or via the chat window on the Appdome platform.

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