Using Secure Email in Mobile Apps
Mobile apps may contain or allow users to share email links inside the app. Other mobile apps may try to directly open an email client to allow a user to send email. Some email clients could be malicious. Many email clients are not built with the security that enterprise organizations demand. As such, EMMs usually provide their own secure email client, and try to enforce using the client via the EMM’s DLP policies. However, most mobile apps are designed to access any or native email clients available to the app. The EMM’s SDK and DLP policy adds the secure email client to the list of potential email clients available to the app. However, without restricting the app’s permissions to use only the secure email client, an EMM’s DLP polices will not be effective.
This knowledge Base article provides step-by-step instructions for using Appdome’s Connect Secure Email feature to limit emails to the secure email client only. This ensures that any iOS and Android mobile app uses only the secure email client, and not all email clients otherwise available to the app.
About Adding Secure Email to EMM-Enabled Apps on Appdome
Appdome is a no code mobile integration platform as a service (iPaaS) that allows users to add a wide variety of features, SDKs and APIs to Android and iOS apps. Using a simple ‘click to add’ user interface, Appdome allows anyone to easily integrate any EMM SDK and Secure Email Client to any mobile app – instantly, no code or coding required.
Using Appdome, there are no development or coding prerequisites. For example, there is no SDK, libraries, or plug-ins to implement. Likewise, there are no required infrastructure changes. Mobile developers do not need to modify their apps, add EMM SDKs or remove existing permissions for email clients inside the app. The Appdome technology adds automatically any EMM SDK, Secure Email Client, and relevant standards, frameworks, configurations and more to the app automatically, with no manual development work at all.
Using Appdome, mobile apps will adhere to your EMM security and Secure Email Client policy as if the EMM SDK and the Secure Email Client was natively coded to the app. Appdome for Enterprise Mobility is compatible with mobile apps built in any development environment including Native Android and iOS apps, hybrid apps and non-native apps built in Xamarin, Cordova, and React Native, Ionic and more. This streamlines implementations, cuts development work, and ensures a guaranteed and consistent integration of any EMM SDK and Secure Email Clients to any mobile app.
Connect Secure Email is Appdome’s solution for ensuring EMM DLP policies are enforced even when re-directed to Mail links and addresses. Securing Email is done by ensuring Apps Fused with an EMM policy will open email links with a Secure Email Client exclusively.
Prerequisites for using Appdome’s Connect Secure Email
In order to use Appdome’s no code Connect Secure Email you’ll need:
- Appdome account – IDEAL or Higher.
- Mobile App (Android .apk or .aab, or iOS .ipa)
- An EMM Environment such as Intune, VMWare Workspace ONE (AirWatch), IBM MaaS360, Mobileiron or BlackBerry Good
- DLP policy that supports Secure Email Client Lock-down. For example:
- Signing Credentials (e.g., signing certificates and provisioning profile)
How to Add Secure Email to Any Mobile App on Appdome
Follow these step-by-step instructions to add Secure Email to any mobile app on Appdome:
Upload a Mobile App to Your Account
Please follow these steps to add a mobile app to your Appdome account.
If you don’t have an Appdome account, click here to create an account.
From the “Build” tab, Add Appdome BoostEMM™
Select the Build Tab. Select Management.
- Enable or toggle “ON” EMM Services. Select your EMM from the list of vendors.
- Choose your desired EMM.
- On BoostEMM™ by Appdome, enable or toggle “ON” Connect Secure Email.
- (Optional iOS) To allow your app users to select between secure and native mail clients, enable or toggle “ON” Allow Native Apps.
- Click Build My App.
Note: Microsoft Intune users Already have all of Appdome BoostEMM™ features enabled, so the foregoing step can be skipped.
The technology behind Build My App has two major elements – (1) a micro service architecture filled with 1000s of code sets needed for mobile integration, and (2) an adaptive code generation engine that can recognize the development environment, frameworks and methods in each app and match the app to the relevant code-sets needed to add an EMM SDK and secure email to the mobile app in seconds.
Congratulations! You now have a mobile app fully integrated with Connect Secure Email.
After Adding Connect Secure Email to a Mobile App on Appdome
After you have added Appdome Connect Secure Email to any Mobile App on Appdome, there are a few additional steps needed to complete your mobile integration project.
Add Context™ to the Appdome-Built App
Appdome is a full featured mobile integration platform. Within Context™, Appdome users can brand the app, including adding a favicon to denote the new service added to the app.
For more information on the range of options available in Context™, please read this knowledge base article.
Sign the Connect Secure Email enabled Appdome-Built App (Required)
In order to deploy an Appdome-built app, it must be signed. Signing iOS apps and Signing Android apps are easy using Appdome. Alternatively, you can use Private Signing, download your unsigned app and sign locally using your own signing methods.
Deploy the Appdome-Built App to a Mobile Device
Once you have signed your Appdome-Built app, you can download to deploy it using your distribution method of choice. For more information on deploying your Appdome-Built apps, please read this knowledge base.
That is it – Enjoy Connect Secure Email in your app!
How Do I Learn More?
If you have any questions, please send them our way at firstname.lastname@example.org or via the chat window on the Appdome platform.
To zoom out on this topic, visit BoostEMM by Appdome.