Support Policy for Mobile OS, SDK, and Published App Versions

Appdome has set guidelines for Mobile OS, SDK, and Published App versions to ensure proper integration and deployment of mobile apps.

This Knowledge Base article summarizes Appdome’s published support policy for mobile SDKs, OS versions and 3rd party app versions.

We hope you find it useful and enjoy using Appdome!

About Appdome Mobile OS, SDK and Published App Support Policy

Appdome is a mobile integration platform as a service (iPaaS) that allows users to add a wide variety of features, SDKs and APIs to Android and iOS apps. Using a simple ‘click to add’ user interface, Appdome allows anyone to easily integrate features to any mobile app – instantly, no code or coding required.

Apple, Google, SDK developers and App publishers continually make updates to their software in order to ensure Fused apps work with new mobile operating system (OS) releases and new SDKs. To ensure that you are using the latest published app in the catalogue, some requirements must be met. The Appdome platform will not receive code updates to support Fused apps running on OS releases that are no longer current, nor will it update old SDK versions. Note, that existing Fused apps that ran on old OS or SDK versions will continue to work on the older systems, but Appdome does not validate new Fusions on old mobile OS and old SDK systems.

A mobile OS, SDK, and App are considered old based on the following criteria.

For Reference: OS Version X(Major).Y(Minor)

Android Support Policy:
Latest Major (X) + All minors – supported and recommended
1st Previous Major (X-1) with latest minor (Y) – Supported
2nd Previous Major (X-2) with latest minor (Y) – Supported, Upgrade Recommended
3rd Previous Major (X-3) with latest minor (Y) – EOL 180 days following Latest Major release (X)>

iOS Support Policy:
OS Version X(Major).Y(Minor)
Latest Major (X) + All minors – Supported and recommended
1st Previous Major (X-1) with latest minor (Y) – Supported
2nd Previous Major (X-2) with latest minor (Y) – EOL 60 days following Latest Major release (X)

SDK Support Policy: 
Latest Major SDK version (X) – Supported and recommended
1st Previous Major SDK versions (X-1) – Supported
2nd Previous Major SDK version (X-2) – EOL

3rd party Apps Published in App Library
Latest Official App Version (X)  – Supported – Recommended
1st Previous App Version (X-1) – Supported, Upgrade Recommended
2nd Previous App Version (X-2) – EOL

How Do I Learn More?

For more information on Appdome Platform please visit this resource. To zoom out on this topic, visit the Appdome Platform section on our website. If you have any questions, please send them our way at support@appdome.com or via the chat window on the Appdome platform.

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